University of California, Santa Barbara Arts and Lectures
Ticket Office: (805) 893-3535
MON - FRI / 10AM - 5PM

Patron Information

Due to the nature of live events, artists, venues, programs, dates and times are subject to change.

Ticket Sales

Ticket prices published in the season brochure are valid through Aug 31, 2014 and after that are subject to change. Single tickets to Arts & Lectures events (i.e. non-subscription purchases) will go on sale Aug 9 at 10 AM.

Fees

All tickets subject to convenience fees. Subscriptions are subject to a $12 service fee. There is a $5 service charge for non-subscription orders placed online or by phone; there is a $2 service charge for film or lecture tickets costing $15 or less when placed online or by phone.

Facility Fees

A facility fee may be added to each ticket price. Facility fees are subject to change without notice.

Student and Discount Tickets

Only full-time UCSB students with a valid UCSB student ID are eligible to purchase a ticket at the UCSB student rate. Each patron with a UCSB student ticket must show a valid UCSB student ID at the event or they will be charged the difference for a general admission ticket. Children (12 & under), youth (18 & under) and non-UCSB students are eligible to purchase discounted tickets when offered. Any high school or college student with a discount ticket must show a current student ID at the event or he/she will be charged the additional cost for a general admission ticket.

Ticket Exchanges

Exchanges are available to subscribers. Return tickets you cannot use two business days prior to the event. Tickets are exchanged at face value and are subject to availability. Tickets of a higher value exchanged for a lower value are considered an even exchange. Tickets exchanged for a higher value need the difference paid. Gift certificates are not issued as a credit for returned tickets. Non-subscribers may only exchange tickets for a different performance of the same event for a $4 fee per ticket.

Lost Tickets

Tickets can be replaced only for reserved-seating events. Contact the Ticket Office in advance of the event for replacements.

Refunds

All sales are final. No refunds except in the case of a canceled event not replaced. Handling charges and facility fees are not refundable. Due to the nature of live events, artists, venues, programs, dates and times are subject to change.

Services for Patrons with Disabilities

A&L is committed to making events accessible to all who wish to enjoy them. For more information about disability-related accommodations including wheelchair seating, assistive listening devices, large-print programs and seating for patrons with special needs, please call our Ticket Office. Campbell Hall is equipped with a Hearing Loop assistive listening system that is compatible with t-coil hearing aids. All venues are wheelchair accessible, and you may contact The Granada Theatre or Arlington Theatre directly about accessible seating at those venues.

Suitability for Children

With the exception of our Family Fun series, A&L’s performing arts season is designed primarily for adult audiences. However, some of our performances will reward young viewers. If you have questions about the appropriateness of an event, please don’t hesitate to call. Each child, regardless of age, must have a ticket and sit in a seat.

Late Seating

Patrons who arrive after a performance has begun will not be seated until an appropriate point in the program determined by the artist.

Tax-deductible Donations

If you are unable to attend a performance, you may return your tickets to the A&L Ticket Office two business days before the event as a tax-deductible contribution. It is the policy of the University of California, Santa Barbara and the UC Santa Barbara Foundation that a portion of gifts and/or the income from gifts may be used to defray the costs of raising and administering funds.

Canceled Performances

If a performance is canceled, you will receive a full refund or a credit toward another A&L performance that you request. Refunds are granted only for canceled performances not replaced. Handling charges and facility fees are not refundable.

UC Santa Barbara Smoke-Free and Tobacco-Free Policy

Under the authority of California Government Code 7597.1, smoking and the use of all tobacco products, the use of smokeless tobacco products, and the use of unregulated nicotine products (e.g., “e-cigarettes”) are prohibited anywhere at all indoor and outdoor spaces managed by UC Santa Barbara.

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